When deploying AI agents, security and compliance are paramount. Ensure the provider follows industry best practices, encrypting data in transit and at rest. Check for certifications like ISO 27001 or SOC 2, as these indicate robust security measures.
If your business deals with sensitive information or is subject to regulations like GDPR or CCPA, verify that the AI agent’s data handling processes meet those standards. Prioritizing security not only protects your customers but also safeguards your brand’s reputation.