Training an AI sales agent involves feeding it relevant product information, FAQs, competitor details, and past sales interactions. Provide clear examples of how to handle objections, recommend products, and guide users to checkout. The more context you give the AI, the better it can emulate a skilled sales rep.
Regularly review transcripts to spot misunderstandings and refine responses. By continually updating your agent’s knowledge base, you ensure it remains accurate, relevant, and effective as market conditions and product offerings evolve.